PRIVACY POLICY

We are committed to protecting your privacy while using SouthernHomeDesignsNC.com. This policy describes the ways that personally identifiable and anonymous information about our users is gathered, our information sharing practices, and how users may request changes to the way this information is shared.

INFORMATION COLLECTION

Southern Home Designs of North Carolina is the sole owner of the information collected on SouthernHomeDesignsNC.com. Southern Home Designs may collect information from our users at several different points on our Web site.

Registration

Users are not required to register in order to use the site. In order to receive email notifications of news stories, a user must first complete the email list registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is necessary for the user to provide unique identifiers (such as name, email address, phone number) so we can properly fulfill requests and provide better service.

Contact Form

A user may provide contact information (such as name, email, and telephone number) on our contact form when making comments or asking questions. This information is used to respond to the user in addressing their questions, requests for proposal, or concerns.

INFORMATION USE

Log Files and Cookies

Like most standard Web site servers we use log files and cookies for the purpose of analyzing user trends which may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Remarketing and Display Advertising from Southern Home Designs

  • We may use Remarketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, may show our ads on sites across the Internet.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.
  • You can opt-out of seeing our Display Ads by customizing the Google Display Network ads by clicking here for complete instructions from Google.

COMMUNICATIONS FROM THE SITE

News Updates

If a user wishes to subscribe to our news update email list, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our hosting services are temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can ask for their name to be removed from our communications list thus eliminating any future contact from us. Please be advised, however, that these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.

SHARING

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)

We may share aggregated demographic information with our partners and advertisers as related to Search Engine Marketing, Social Media Marketing, Online and Traditional Print marketing. This is not linked to any personally identifiable information.

Third Party Intermediaries

For example: We contract with outside Website and email hosting providers to provide these services. In most cases, these companies do not retain, share, store or use personally identifiable information for any secondary purposes. However, these third parties are not necessarily governed by our terms.

Business Transitions

In the event Southern Home Designs goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

LINKS

This Web site contains links to other sites. Please be aware that we, Southern Home Designs, are not responsible for the privacy practices of other such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

SECURITY

We take reasonable precautions to protect our users’ information. All of our users’ information is restricted in our offices. The servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Web site, users can send us an using the Contact Form on our website.

CORRECTING/UPDATING/DELETING/DEACTIVATING PERSONAL INFORMATION

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing us.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement or send an email to our users so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.

CONTACT INFORMATION

If users have any questions or suggestions regarding our privacy policy, please contact us.